Companies increasingly turn to artificial-intelligence 'chatbots' for customer service

Name: Companies increasingly turn to artificial-intelligence 'chatbots' for customer service
Uploaded: 2023-01-03T23:29:00Z
Duration: 2 min 34 s
Description: Customer service help is getting more challenging. If you’ve found yourself frustrated by fewer and fewer “human interactions” when you shop, get used to it. FOX 26’s Tom Zizka shares how bots are now controlling the conversation.

Customer service help is getting more challenging. If you’ve found yourself frustrated by fewer and fewer “human interactions” when you shop, get used to it. FOX 26’s Tom Zizka shares how bots are now controlling the conversation.

Posted January 3, 2023 5:29pm CST