Your Legal Questions Answered: Retainer fee & internet outage

FOX 26 Senior Legal Analyst Chris Tritico answers viewers' questions.

1. "I paid my lawyer a retainer fee of $750. His license has since been suspended and he cannot practice law at this time.  I need a lawyer for a case I am filing. What recourse do I have to get my retainer fee back?"
2. "I work for a company remotely from my home.  I need reliable internet every day to perform my job. There is only one provider in the area. For four days now, we have lost internet and phone at the same time every day until the next day.  I have called my provider to ask how long this will continue to happen?  They will only tell me it's an area outage. Do I have any recourse against them for lost wages or if I were to lose my job?"